Refund Policy

Last updated: October 10, 2026

1. Nature of Products

All products on Zikohub are digital goods delivered instantly upon successful payment. Due to the nature of digital products, once delivered, they cannot be returned.

2. Refund Eligibility

Refunds may be considered in the following cases:

• Non-delivery: You paid but never received the product (and we cannot resolve it).
• Duplicate payment: You were charged twice for the same order in error.
• Technical error: The product is corrupted or unusable and cannot be replaced.

3. Non-Refundable Cases

Refunds will NOT be issued for:

• Change of mind after purchase
• Products already downloaded or accessed
• Failure to read product descriptions before purchase
• Incorrect information provided by you at checkout
• Products that meet the stated description

4. How to Request a Refund

Email us at support@zikohub.com within 7 days of the purchase, including:

• Your account email
• Transaction ID or order reference
• Description of the issue
• Any supporting evidence (screenshots, etc.)

5. Processing Time

Approved refunds are typically processed within 5–10 business days to the original payment method.

6. Wallet Deposits

Wallet deposits are non-refundable once the funds have been used to purchase products.

7. Chargebacks

Initiating a chargeback without first contacting our support team may result in permanent account suspension.